Regulatory Framework In early 1997, the Telecom Regulatory Authority of India (TRAI) was established to regulate the telecommunication services and for matters connected therewith or incidental thereto.
A separate disputes settlement body known as the Telecom Disputes Settlement and Appellate Tribunal has also been constituted for expeditious settlement of disputes.
A pilot scheme, Grameen Sanchar Sewak (GSS) Scheme was launched on December 24, 2002 through Grameen Dak Sewak Delivery Agents (GDSDA) of the Department of Posts (DOP), attached to the rural post offices. In this scheme, GDSDA volunteers are called Grameen Sanchar Sewaks (GSS), who carry a mobile fixed wireless terminal (FWT) with display unit in a (;:arry bag and visit door to door to provide telephone facility to the rural population in his routine beat in the villages.
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